Back-office teams
Give your team back the hours lost to paperwork.
Invoices, emails, orders and reports still pass through people who copy, check and forward them. It’s slow, it causes errors, and it’s hard to hire for. Agents can prepare most of it. Your team approves.
- Hands-on work
- Waiting
- Agent
- Human review
Illustration. In week one we measure your real processing time.
What changes
Agents prepare. Your team approves.
Agents
- Read incoming documents and emails
- Extract the data and pre-fill your systems
- Draft replies
- Route exceptions to the right person
Your team
- Review and approve in one queue
- Handle the exceptions
- Keep full control of what goes out
- Spend time on clients, not copying
Where we usually start
The work nobody hired your team to do.
- 01
Supplier invoices
Invoices are read, matched and pre-booked. Someone checks and approves them in one place.
- 02
Shared-inbox triage
Every email is sorted, tagged and given a draft reply before anyone opens it.
- 03
Order entry
Orders arriving by email or PDF are entered into your system, ready for confirmation.
- 04
Monthly reporting
Figures are gathered from your systems and drafted into the report you already send.
- 05
Document checks
Insurance and logistics documents are checked for completeness, with gaps flagged to the right person.
A good fit if
Who this is for
- Accounting and payroll firms
- Insurance brokers
- Logistics and freight forwarders
- Distributors
- Teams of 10 to 250 people
Questions
What back-office teams ask us
Do we need technical staff?
No. We set up the tools and train your team on their own work.
Does it work with our accounting or ERP system?
Usually, yes. Agents work with the systems you already use, through their integrations or exports. We check this in the first call.
What about data protection?
We work inside your accounts and follow your data policies. People approve anything that leaves the company.
Start with half a day.
In the €500 Kickstart workshop, your team redesigns one real back-office process with agents, hands-on. You leave with a one-page action plan.
Or email kyaaudit@gmail.com